Frequently Asked Questions

Studio Qs

  • For New Clients please fill out my form here. After filling out the form, I will email you for pictures of your current hair and inspiration photos and then we will get you booked for your first visit!

    For existing guests, book online here!

  • Cancel your appointment on glossgenius and reschedule at a time that works best for you.

    You can email me if the date/time you want is unavailable and want to be added to the waitlist.

  • Your appointment is very important to me and understand that schedule adjustments may be necessary. If you No-Show or arrive more than 15 minutes late, your appointment will need to be rescheduled and up to a 100% no show fee will be charged. A No-Show is considered any appointment cancelled within 4 hour window of your appointment. I request 24 hours advance notice for hair cut cancellations and 48 hours for all color service cancellations. If proper notice is not given, up to 100% missed appointment/cancellation fee will be charged to the credit card on file.

    CLICK HERE to read more.

  • The studio is located within Cirque Salon Studios in Herndon, Va.

    When you arrive at the studios, you can enter the front door at your appointment time, the studio is located in the back #217.

  • I love Mr Smith, Unite and K18 for styling. For color I use Redken.

  • Yes! You can catch up on work while relaxing, complementary Nespressos, Flavored Flow waters, and snacks are available as well.

  • Email is best! hello@clairemonroehairco.com.

    You can also text at 703 4684626 and I’ll respond during business hours.

VA

SERVICES Qs

 

  • We collaborate on how to create ease in your business. I organize and implement, all you need to do is send over copy, content and login credentials!

  • Nope! We can work together to develop these things and we can point you in the right direction for systems that will mesh well with your business.

  • Yes! let’s do an overhaul! Systems should make your business feel effortless- if your current system isn’t doing that, you’re in the right place.

  • I do not. I’m not a social media manager, but can help with creating templates with the porject we are working on and how to post it. Referrals available based on needs.

  • Absolutely! All new accounts start with a VIP day where I do all the set up for you. Then you can add on 5 or 10 hours per month or have monthly newsletters done for you!

Hair School 2.0 Qs

 

  • Hair School 2.0 teaches stylists how to build their dream career without all the trial and error. Learn more about what is included in the course on our sales page HERE.

  • This course is perfect for new Hair Stylists, Cosmetology Students and Hair Stylists moving to a new location, or any Hairdressers looking to refine their business skills

  • One-time payment of $297.

    If you would like to set up a payment plan please email me.

  • This course is self-paced and recommended to take one module per week. There are 10 short videos and a workbook to go along with each module.

 
Additional questions? let connect!